Telecom

Knowledge Base articles relating to Telephone Services, Directory Services, Voicemail, Mobile, Call Processing, Billing Info, and E-Fax.

Articles (14)

1.0 Just the Basics

1.2 Telecommunications Trouble Reporting

1.5 Mobile Device Terms of Use

2.0 ASM and Manager Related Items

2.1 Accessing Telecom Billing Reports through CS Link

Telecom provides monthly billing reports summarizing charges by department, charge type, extension and Account. These reports are distributed via CS Link to recipients as specified by the departments.

2.2 Telephone Billing Summary Reports

5.3 Campus Dialing

The following is an article with details regarding both on- and off- campus dialing.

5.6.1 Virtual Phone MyE911 Requirement and Setup Instructions

5.6.2 Kari’s Law & Ray Baum’s Act Federal Requirement

6.2 Creating a Call Processing Application

6.3 MiCC User Guide

6.4 Recording Greetings and Prompts for MiCC

About New Telecom Service Billing Changes Beginning FY 2023/24

Telecommunications Terms of Services