Overview
File Size Limitations
- 4 MB is the default file size restriction for most attachments
How to Attach Files
- Files 4+MB -20 MB can be uploaded via the the drag and drop feature
- Files up to 50 MB can be loaded to a ticket via +Add > Attachment, 'from my computer'
File Types Allowed as Attachments
- ai
- bmp
- csv
- doc / docx
- dotx
- eml
- gif
- htm / html
- ics
- jpg / jpeg
- log
- mdb
- mp3
- mp4
- mpg / mpeg
- mpp
- msg
- pdf
- png
- ppt / pptx
- psd
- rar
- rtf
- swf
- tdplan
- tif / tiff
- txt
- vcs
- vsd / vsdx
- wav
- wma
- wmv
- xls / xlsx
- xml
- zip
TeamDynamix does not enforce these restrictions for attachments added within the application